SimpleSwap Reviews

109  •  Excellent

4.5 stars: Excellent
simpleswap.org
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5 stars: Excellent

Honest Company

I used Bitcoins to convert to Game Credit and I made a mistake on my receiving address and they fixed the problem a few hours later. My game credit coins were only 0.02 at the time of the transfer. When I received my coins the value was at 0.10 per coin. They could have easily gave me my Small Bitcoin back and keep the coins that valued at $878. I definitely trust these people now.

Reply from SimpleSwap
Hi,

Thank you for your positive feedback! Our pleasure that you liked our service and shared your experience! We will be glad to see you on SimpleSwap again!
5 stars: Excellent

Service is well delivered, 5/5!

Service is well delivered and I am sure the customer service must be just as good even though I never ran into troubles using SimpleSwap. Looking forward to making more exchanges using your system.

Reply from SimpleSwap
Hi Abdullah,

We appreciate your feedback. Thank you so much! You are always welcome on our service!
5 stars: Excellent

I used this service for the first time…

Update.. Everything was resolved on this end. Simple swap did their job. Myeather wallet isn't showing the funds for some reason but they are there

I used this service for the first time Nov 16th during the evening. It is now early morning on the 17th and I am seeing that the tokens never arrived at my wallet and the transaction on the blockchain is showing a different address receiving the coins than the one I entered on simpleswap.org I don't know who made a mistake or if I got scammed I wish I could just post the screen shots.

Reply from SimpleSwap
Hi Karamjit,

Thank you for sharing your problem with us.

Your exchange was successfully completed, and RSR tokens were sent to the address specified in your exchange.

We have emailed you a transaction hash and a link confirming that the tokens have already reached your wallet.

If you still have any questions, please contact our support team (support@simpleswap.org).

We are always glad to help you and hope to see you again soon!
5 stars: Excellent

I love the customer service

I love the customer service! I made 2 mistakes and they were very nice and professional

Reply from SimpleSwap
Hi Andre,

Thank you for the review! We are glad that we were able to resolve your issue. See you on SimpleSwap!
5 stars: Excellent

The best crypto exchange have used so…

The best crypto exchange have used so far. The ease of using it is so amazing

Reply from SimpleSwap
Hi Isaac,

Thank you so much for your kind words! We appreciate your feedback. We are always happy to have you on SimpleSwap :)
SimpleSwap reported this review for breach of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.
SimpleSwap's reason for reporting
Hello Micheal,

We welcome any feedback, but please do not advertise your service here.

We will be glad to see you on SimpleSwap!
#rating/desc/star0#
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SimpleSwap reported this review for breach of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.
SimpleSwap's reason for reporting
When creating the exchange, our service informed the customer that he/she would receive 2.0477 BCH. The customer agreed to our conditions and continued the exchange.
Our service sent the customer exactly the amount that was promised during the creation of the exchange. We did not take extra commission. However, the customer claims that we took an exchange fee.
The customer received exactly as much as it was promised to him/her.
#rating/desc/star0#
Praesent nec erat convallis
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
5 stars: Excellent

As a newbie I really like the website…

As a newbie I really like the website and the ease of use . Customer service was great, very fast to respond when I made a error with wallet address. Definitely will use again

Reply from SimpleSwap
Hello David,

Thank you for the review! We are happy to know that everything went good. We will be glad to see you on SimpleSwap again.
5 stars: Excellent

By far, the best swap service on the market

By far, the best swap service on the market. It couldn't be easier and the support is world class. we've dealt with a lot of Exchange services, Simpleswap is absolutely number 1.

Reply from SimpleSwap
Hi,

Thank you so much, we are glad to hear that you enjoyed our service! See you again on SimpleSwap.
5 stars: Excellent

SimpleSwap

SimpleSwap. Really deserved its name. The sites is very easy to use. I Love your way of serving users and I hope u keep it up..

I give u 5★

Reply from SimpleSwap
Hi!

Thanks for your kind words! Will be waiting for you on SimpleSwap again :)
5 stars: Excellent

Good choice for SimpleSwap.

Good choice for SimpleSwap.
I'm using this service for the second time and all exchanges are quick and easy.
my best wishes to the team,thak u for your work!

Reply from SimpleSwap
Hi Edgar,

Thank you for your feedback. We are glad that you satisfied with our service. You are always welcome on SimpleSwap!
5 stars: Excellent

I've exchanged thousands with no issues…

I've exchanged thousands with no issues - even when I made a small mistake. Highly recommend for anyone wanting to just simply exchange coins without KYC/prying eyes. Cheers!

Reply from SimpleSwap
Hi Ryan,

Thank you for your kind words! We will be glad to see again you on SimpleSwap!
5 stars: Excellent

a very good exchange

a very easy to use exchange it is not a nightmare like polinex or very high fees like coin base pro

Reply from SimpleSwap
Hi,

Thanks for your feedback! We will be glad to see again on SimpleSwap.
5 stars: Excellent

You can always count on the service…

You can always count on the service team to be there !!!

Reply from SimpleSwap
Hi Lawrence,

Thank you! We will be glad to have you on our exchange any time!
Only the latest review will count in the company's TrustScore
5 stars: Excellent

Swapped hundreds without issue 10/10…

Swapped hundreds without issue 10/10 always!

Reply from SimpleSwap
Hi there!
Thank you so much, we are really glad to know it! We will be happy to have you on our service again.
5 stars: Excellent

Second Time's A Charm

I have just completed an exchange. XLM to BTC. It was as simple as it could be: send funds to designated address, wait for confirmation, and receive the result at the specified address.

I am a casual exchange customer and this is my second experience being a customer of SimpleSwap (first was almost 3 months ago) after my preferred exchange was unable to fulfil my needs.

SimpleSwap definitely have won my heart over, and I definitely will be coming back for more.

Reply from SimpleSwap
Hi Joshua,

Thank you for your kind words! We really do appreciate your feedback. You are always welcome at SimpleSwap!
Only the latest review will count in the company's TrustScore
5 stars: Excellent

Crypto.Com takes a ton of time to clear…

Crypto.Com takes a ton of time to clear when it comes to sending in coins to exchange. So when it finally did, and I didn't get the coins I wanted, I contacted support to simply ask how long it would take for my coins to come in.
Turns out it took so long that there were issues along the way in terms of processing, so they took care of it for me with record speed! Within the hour I got my coins and I'm quite satisfied.

Reply from SimpleSwap
Bob, thank you for the feedback.

Glad that we could help you with that! You are always welcome on SimpleSwap.
5 stars: Excellent

Worked perfectly

Worked perfectly. I made a mistake with my wallet so I contacted support and they replied really quickly. Would use again.

Reply from SimpleSwap
Hi Chris,

Thank you for your kind feedback! We will be glad to have you on our service any time!
5 stars: Excellent

Worked great

Worked great. Took about 15 minutes to complete.

Reply from SimpleSwap
Hi Marty,

Thank you for the review! We are glad to hear that you enjoyed our service. See you again on SimpleSwap!
5 stars: Excellent

their services was a wow

their services was a wow! experience. so swift, I recommend this to all.

Reply from SimpleSwap
Hi Alex,

Thank you for the feedback. We are really happy to know that everything went smoothly! Will be waiting for you on our exchange again :)